Friends Launch: General Communication

These terms and conditions (the “Terms”) apply to the Friends Loyalty Program (the “Maxi Zoo Friends Loyalty Program” or “Loyalty Program”). The Maxi Zoo Friends Loyalty Program is offered by Fressnapf Tiernahrungs GmbH, with its registered office at Westpreussenstrasse 32-38, 47809 Krefeld, Germany, registered in the commercial register of the Krefeld District Court under number HRB 5030 (“we”, “our” or “Maxi Zoo”). The Friends Loyalty Program is offered free of charge to our customers, but certain conditions must be met, including logging in or creating a Maxi Zoo customer account and activating the Loyalty Program. These Terms apply to the Loyalty Program including receiving, holding and redeeming loyalty benefits.Members of the Loyalty Program can enjoy exclusive benefits. The type and nature of the benefit (e.g., special discounts, special prices, donation campaigns, or special events), as well as the timing and duration of the offer to receive the benefit, will be specified on the website https://www.maxizoo.ie/friends, the Maxi Zoo app, and/or in flyers in stores. Any price reductions shall under no circumstances give rise to any refund or be applied retroactively. Discounts offered as part of the Loyalty Program apply only to a quantity of items ordered that is compatible with the size of the household and for personal consumption. Full Terms & Conditions can be found here: https://www.maxizoo.ie/friends/terms-and-conditions/